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Returns & Refunds

We hope you’re delighted with your purchase. However, if you’re not completely satisfied, don’t worry, our returns and refunds process is straightforward and easy.
If you wish to return any part of your order you can do so within 30 days of your order.
Please fill in the returns slip included in your package with the details of your return. Don’t forget to include your reason for returning the item – please see the form for the list of reasons. If you have lost or misplaced your label or returns form in your parcel, please click here to download it.
WHAT IS YOUR RETURNS POLICY?
To be eligible for a return, your item must be unused and in the same condition that you received it. It must not be worn, washed or altered in any way.

Returns will not be accepted if the original swiing tag has been cutt off.

We do not offer exchanges.

We reserve the right to refuse returns that are shipped after the 30-day return period has expired or for items that are not rturned to us in their original condition.
RECEIVED A FAULTY ITEM?
We are sorry that you received a faulty item! It may not be necessary for you to process a return and could, in fact, slow things down. Please contact customer support and provide photo evidence of the fault and we will work quickly to get this resolved for you.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must not be worn, washed or altered in any way.

Returns will not be accepted if the original swiing tag has been cutt off.

We do not offer exchanges.

We reserve the right to refuse returns that 
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